Privacy Policy
Last updated: April 15, 2026
Peninsula Lawns ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit peninsulalawns.com (the "Site") or request services from us.
1. Information we collect
Information you give us
- Contact details: name, home address, mobile phone number, and email address when you request an instant quote or book a visit.
- Service details: the service you're requesting, preferred scheduling window, and any notes you provide about your property.
- Payment details: if you become a paying customer, we process payments through a third-party payment processor. We do not store full card numbers on our servers.
Information we collect automatically
- Usage data: pages visited, time spent, buttons clicked, and referring URL.
- Device data: browser type, operating system, device type, and IP address.
- Cookies and similar technologies: we use cookies to remember preferences, measure marketing performance, and improve the Site. You can disable cookies in your browser, but some features of the Site may not work.
2. How we use your information
- To respond to quote requests and schedule your service visits.
- To send service confirmations, appointment reminders, and account messages via SMS and email.
- To process payments and send invoices.
- To improve the Site, our services, and our marketing.
- To comply with legal obligations and defend our legal rights.
3. SMS / text messaging
When you submit the instant-quote booking form with your mobile number, you consent to receive non-marketing transactional SMS messages from Peninsula Lawns related to your service request, including confirmations, scheduling, and crew-on-the-way notifications. Message frequency varies by the status of your job. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for support. Opting out will not affect your ability to receive service but may delay communication.
4. Who we share information with
We do not sell your personal information. We share information only with:
- Service providers who help us run our business — including SMS providers (Twilio), email providers, scheduling software, analytics (PostHog / Google Analytics), ad platforms (Meta), and payment processors. These providers are contractually bound to protect your information.
- Law enforcement or regulators when required by law, subpoena, or to protect the safety of our customers, employees, or property.
- A successor entity if Peninsula Lawns is acquired or merged. You will be notified of any change.
5. Advertising and analytics
We use Meta Pixel, Google Analytics (or similar tools), and other advertising cookies to measure the performance of our marketing. These tools may use cookies, device identifiers, and hashed versions of the contact information you provide to us. You can opt out of interest-based advertising at optout.aboutads.info and optout.networkadvertising.org.
6. Data retention
We keep your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. When you request deletion, we will remove or de-identify your information except where we are required by law to retain it (for example, to comply with tax or employment law).
7. Your California privacy rights (CCPA / CPRA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and share about you.
- Request a copy of your personal information.
- Request that we delete your personal information.
- Correct inaccurate personal information.
- Limit the use of sensitive personal information.
- Not be discriminated against for exercising your privacy rights.
To exercise any of these rights, email privacy@peninsulalawns.com or call (650) 555-0199. We will verify your identity before responding.
8. Children's privacy
Peninsula Lawns does not knowingly collect personal information from anyone under 16. If you believe a minor has provided us information, please contact us and we will delete it.
9. Security
We take reasonable steps to protect your information, including encrypted connections (HTTPS), access controls, and vendor due diligence. No system is 100% secure; we cannot guarantee absolute security.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Material changes will be communicated by email or by a banner on the Site.
11. Contact us
Peninsula Lawns
1 Peninsula Way, San Mateo, CA 94401
(650) 555-0199
privacy@peninsulalawns.com